People Lead (m/f/d/)
FORMEL Skin
At FORMEL SKIN, we’re redefining how dermatological care is accessed — combining medical excellence with cutting-edge technology to build a truly global online dermatology clinic. Having already delivered over one million treatments and backed by leading European health and consumer investors, we’ve recently joined forces with MANUAL / voy to create one of the most ambitious health tech platforms globally. As we launch and scale new treatment categories in Germany, our growth ambitions are accelerating — and building exceptional teams is central to making that happen.
As People Lead (m/f/d) at FORMEL SKIN, you'll play a central role in shaping the employee experience as we scale. Your focus will be on building and continuously improving the people processes, programs, and culture that allow our team to do their best work.
What you’ll be doing
- Own People Ops processes, ensuring a smooth, legally compliant and employee-centred lifecycle
- Continuously improve our HR systems, documentation, and workflows: spot inefficiencies, propose solutions, and actually implement them
- Drive the evolution of our performance, feedback and development processes so they're meaningful and not just a checkbox exercise
- Experience with HR system migrations or transformations is a strong plus
- Ensure a high-quality employee experience at every touchpoint: consistent, values-aligned, and human
- Act as a trusted partner and sounding board for managers on employment law, people development and day-to-day HR topics across both our Berlin and London teams
- Collaborate with leadership to achieve healthy levels of engagement , retention and D&I metrics
- Use people analytics and insights to inform decisions and shape strategies that drive real results
- Support change management and organisational development initiatives as we scale
- Lead, mentor and develop a small People team: creating clarity, room to grow and a high-performance culture
What you need to shine
- Substantial experience in a People/HR generalist role, with some experience leading or mentoring others
- Solid knowledge of German employment law and HR processes, ideally from a fast-growing start-up or scale-up environment
- A track record of building or improving people programs: not just inheriting and maintaining them
- Confident with HR systems, collaboration tools, and ideally learning, feedback, and performance platforms
- High emotional intelligence, discretion, and trustworthiness: People feel safe coming to you
- Strong communication, coaching, and conflict resolution skills, with the ability to adapt your style to any audience
- Comfortable with ambiguity and genuinely energised by the pace of a scale-up
- Fluent in German (C1) and English (C1 minimum), you'll use both daily
Why work with us?
- Drive the future of growth in digital healthcare: At FORMEL SKIN, you’ll be at the forefront of scaling performance marketing in a high-impact healthtech environment. This is more than just a marketing role—it’s your chance to shape and execute strategies that directly influence how we acquire and engage patients at scale. Work alongside passionate experts, innovate across channels, and leave a lasting mark on how digital dermatology reaches and empowers people
- Benefits to perfectly fit you: every candidate is unique, and we're dedicated to supporting your specific needs and aspirations. To support this, we offer a diverse benefits package including 28 days vacation, a NAVIT or Urban Sports Club membership, employee discounts on our products, a professional development budget, flexible working hours & a remote work allowance
- Building a great team together: At FORMEL SKIN, we believe that building a great team and fostering strong interpersonal relationships are fundamental to our success. If you're passionate about collaborating with like-minded individuals, you'll appreciate our approach, which includes regular company events, a team event budget, and bonuses for employee referrals